This Statement describes the procedures our Company has adopted in reference to website management methods and the processing of personal data of users who visit our site. It does not apply to information collected through channels other than this website.
The purpose of the privacy statement is to provide maximum transparency regarding the information that the site collects and how such information is used.
Our company protects the privacy of visitors to the site/customers and ensures that its data processing complies with the provisions of privacy legislation, pursuant to Legislative Decree 30 no. 196 of June 2003, to the extent that it is still applicable, and to the GDPR or General Data Protection Regulation no. 679/2016 - European regulation on privacy.
First of all, we point out that processing is always based on principles of lawfulness, fairness and transparency, in compliance with all current regulations, and, therefore, limited to the purposes for which processing is permitted, with the requirement to update data, limit the retention period and adopt appropriate data protection security measures.
The use of any of our services presupposes prior acceptance of this Policy, for example, at the time of registration, and in this way you consent to the collection and use of Personal Information as described in this Notice.
This site complies with and protects the confidentiality of visitors, putting in place every effort deemed possible and proportionate to not infringe the rights of users.
1) COLLECTED DATA
During their normal operation, the computer systems and software procedures used to operate this website acquire some personal data whose transmission is implicit in the use of Internet communication protocols. This information is not collected to be associated with identified concerned parties, though, by its very nature, could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of computers operated by users who connect to the site, URI (Uniform resource Identifier) addresses of the requested resources, time of request, possibly the number of clicks, method used in submitting the request to the server, size of the file obtained in response, numerical code indicating the status of the response given by the server (successful, error ....) and other parameters related to the operating system and user’s computer environment. For security purposes (spam filters, firewalls, virus detection), data related to the IP address, could be used, in compliance with applicable laws, in order to block attempts to damage the site itself or harm other users, or, in any case, harmful or unlawful activities.
Categories of data mentioned are never used to identify or profile users, but only for purposes of information on the use of the site and to check its correct functioning; data are immediately after processing, according to the legitimate interests of the Data Controller.
2) LEGAL BASIS AND PROCESSING PURPOSES
This site processes data based on consent; by using or consulting this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of the requested service.
a. Data processing is aimed at providing information to customers on products, authorized dealers and prices, or allow browsing the catalogues referred to at the following link: https://www.servetto.it/en/catalogues.html. The e-mail address you provide is used to send you the requested information. Of course, it is your responsibility to ensure that the e-mail address in our possession is correct (and preferred). If you fill out the form for another person using your e-mail address, the information will be sent to your e-mail address. b. Data processing may ALSO be used to send promotional offers on our products, updates on our prices and offers, as well as greetings by ordinary mail or by fax or e-mail or invitations to events, marketing, advertising, informational and commercial materials, our newsletter by mail, fax or e-mail or to ascertain customer satisfaction.
For the purposes referred to in point a), the provision of data is mandatory and failure to provide them may make it impossible to obtain what has been requested.
For the purposes referred to in point b), the provision of data is optional and does not prevent receipt of any requested information or browsing the catalogues referred to at the following link: https://www.servetto.it/en/catalogues.html.
3) NOTICE ON COOKIES AND REFUSAL TO PROVIDE NAVIGATION DATA
WHAT ARE COOKIES?
These are small text files sent from a website to the visitor and then sent back to the website to be read by the server, which allows specific information to be gathered about the visitor's use of a particular site (how many pages and which pages he visited, how much time he stayed on the website, the channel through which he accessed the website etc.). This information is stored on the hard disk of the computer or on any device used by the user to access the Internet.
Cookies enable the website to be used, or they facilitate its operation or specific functionality. In a nutshell, they facilitate: storage of one’s preferences (language, font size, colour, etc.), avoiding the need to input the same information several times when accessing the site (login data), management of an e-commerce shopping cart, analysis of the visitor’s use of the services and the content provided by the site, viewing of content such as videos, maps etc., content-sharing on social networks, use of advertisements customised to users for a more effective advertising campaign.
There are various types of cookies
TECHNICAL COOKIES. This type of cookie facilitates the proper functioning of certain sections of the site. They are divided into 2 categories, based on their duration:
- temporary (or session) cookies have no expiry date and are removed at the end of the session or when the browser window is closed.
- persistent cookies have a predetermined expiry date, therefore they remain on the user’s computer even after the session has ended or the browser window is closed, so they can be read by the website that has just been visited on the next visit.
These cookies are necessary in order to properly view this site, therefore they will always be used and sent unless the user changes his browser settings (thus potentially blocking certain functionality and affecting how the web page will display).
ANALYTICAL COOKIES. Such cookies are used to collect information in an aggregated and anonymous form on the visitor’s use of the website, in order to improve the use and content thereof. These cookies are considered to be technical cookies if they are installed by the website operator and not by a third party.
If analytical cookies are installed on the user's terminal by a website other than the one the user is visiting, these are THIRD PARTY COOKIES, an example is GOOGLE ANALYTICS.
THIRD PARTY COOKIES refer to analytical cookies but also to those used to operate software such as social network sharing buttons inserted into a website, or other software such as the implementation of videos or maps.
PROFILING COOKIES. Those cookies are required to create user profiles in order to send advertising messages based on the user’s preferences as shown within the pages of the website.
COOKIES USED BY Servetto srl
Here are the various types of cookies used by Servetto srl
Technical cookies which do not require consent:
The following cookies are used for activities that are strictly necessary for the operation of the website and the implementation of the service:
|70e3351750377e7a4dc7c656fce4e664||Expires at the end of the session||First part / technical / session||Operation and use of the website|
The following cookies are used for activities associated with the saving of preferences and optimisation:
|b8cf4378d395b36039a46de464d4b5c1||1 year||First part / technical / persistent||Stores the language chosen by the user to view the site|
The following statistical cookies are used, which are utilised directly by the site operator to gather information in aggregate form:
|_pk_id||1 year||First part / technical /analytical||These cookies collect information on how visitors use the website|
|_pk_ses||Expires at the end of the session||First part / technical /analytical|
Not all technical cookies require consent, therefore they are installed automatically after accessing the site.
Cookies that require consent: all cookies other than the technical cookies mentioned above are installed or activated subject to the consent of the user, which is given the first time the user visits the site. This authorisation is kept track of in relation to the user's subsequent visits to the website. However, the user may always revoke all or part of the consent already granted.
|Name||Duration||Type||Finalità||Access to information|
|YSC||Expires at the end of the session||Third party /session|
|PREF||8 months||Third party / persistent|
Statistics Cookies. For these cookies it is necessary to ask the user for permission to install them, as they are managed by a third-party service. For each of these cookies is available the link to the page where you can get information on the treatment and express your consent.
|Name||Duration||Type||Finality||Access to information|
|_ga||2 year||Third-party / analytics||Analysis of the use of the site|
|_gat||10 minutes||Third-party / analytics||Analysis of the use of the site|
Advertising profiling cookies managed directly by the website owner: cookies of this type are not used.
HOW TO DISABLE COOKIES BY CONFIGURING THE BROWSER
External links and third party cookies
Visibility of this page on the Website
Changes to the Website and to this page
Servetto srl the right to change the content of the Website and this page at any time without prior notice. The user agrees to be bound by any such future revisions and therefore undertakes to periodically visit the site to inform him or herself of any changes.
4) DATA CONTROLLER and DATA PROCESSORS
The Data Controller ensures that appropriate technical and organizational measures are used in accordance with the Regulation - GDPR 679/2016, and that only data necessary for each specific processing purpose are processed by default, also ensuring that these measures are updated and reviewed, as necessary.
The Data Processor is the web hosting of the Internet site, on behalf of the Data Controller: Soteha S.r.l., a Sole Shareholder Company, Via Giuseppe Zucchi, 39C 20095 Cusano Milanino (MI) Main access building 39/G - Ste # 3.
The Data Processor processes data on instruction provided by the Data Controller and guarantees that the persons authorized to process personal data have committed to confidentiality or comply with an adequate legal obligation of confidentiality, as well as assists the Data Controller with appropriate technical and organizational measures, in order to comply with the Data Controller’s obligation to process requests in accordance with the rights of data subjects. The Data Processor also assists the Data Controller in ensuring compliance with the obligations regarding security of processing, notification of data breach to the Supervisory Authority, notification of a violation of personal data to the concerned party, and prior consultation; deletes or returns data and copies thereof, as requested by the Data Controller, after services related to the processing have been completed.
The updated list of Data Processors and any persons in charge of processing them is kept at the registered office of the Data Controller.
5) PROCESSING SITE
Data collected from the site are processed at the headquarters of the Data Controller, and at the Data Centre (at VERIZON ITALIA S.P.A., Via Del Carroccio, 6 20016 Pero (MI)) of the web Host. The Web Host (Soteha S.r.l., a Sole Shareholder company, Via Giuseppe Zucchi, 39C 20095 Cusano Milanino (MI) which is responsible for data processing, and processes data on behalf of the Data Controller, is located in the European Economic Area and operates in accordance with European standards.
6) DATA RECIPIENTS
No data collected from the web service (navigation data specified above and cookies) are communicated or disseminated (save communication to judicial or law enforcement entities, as deemed necessary).
Data are processed by personnel specifically appointed in writing to complete such task (administrative staff and persons in charge of relations with the public, even outside the Company, individuals who manage information systems, even outside the Company, individuals who function as system administrators, as well as marketing personnel, also external to the Company, interns, data processors and their assistants operating in the specific sector to which a request is made, and personnel who manage the site, even outside the Company) only if such processing is necessary to carry out their duties by performing only the operations necessary for the performance of the tasks.
They can also be processed by data processors (including external companies that perform shipping, marketing, and server management and storage). External companies can process data also through specific employees appointed in writing who can perform the same activities and process data for the same purposes for which the individuals have been appointed by Servetto S.r.l.
Data provided by the user can be shared with the subjects who are required to have access to them pursuant to the law or based upon the need to know arises to assert the rights of the Company in relation to public institutions.
7) RETENTION TIME
Data are processed for the time necessary to fulfil the operations requested by the User.
The User can, at any time, request that data processing be suspended or cancelled and/or limited.
8) DATA TRANSFER
The Data Controller does not transfer personal data to international organizations. This site may share some of the data collected with services located outside the European Union area. In particular, with Facebook, YouTube and Instagram via social plug-ins and the Google Analytics service. The transfer is authorized on the basis of specific decisions by the European Union and the Guarantor for the protection of personal data, in particular, Decision 1250/2016 (Privacy Shield) for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.
9) REVOCATION OF CONSENT
You can withdraw your consent at any time by sending an email to @servetto.it.
10) RIGHTS OF CONCERNED PARTIES
You have the right to:
- transparency regarding processing methods;
- receive specific information about your data from the Data Controller/Data Processor;
- access your personal data held by the Data Controller/Data Processor;
- have your data amended or deleted, so-called “right to be forgotten”;
- limit the processing of your data to certain conditions;
receive communications from the Data Controller/Data Processor in relation to the events described above;
- the portability of your personal data;
- oppose data processing for specific and documented reasons/ right to oppose the automated decision-making process of GDPR 679/2016.
You have the right to lodge a complaint with the National Data Protection Authority.
12) AUTOMATED DECISION-MAKING PROCESSES
The Data Controller does not process data on the basis of automated decision-making processes
More information in relation to the processing of Personal Data may be requested at any time to the Data Controller using the contact information.
14) PRIVACY OF MINORS
Our website is aimed at a general public and does not offer services to visitors under the age of 18. If our Company becomes aware that a minor has provided us with personal data without the permission of his/her parents or guardian, we will immediately delete this information.
15) EXTERNAL LINKS
16) LEGAL DEFENCE
The User's Personal Data may be used for the defence by the Data Controller in court or in the stages leading to court proceedings, resulting from abuses in the use of the site and related services by the User or to defend our Company in the event of legal action against us or for other purposes dictated by the law.
The User declares that he/she is aware that the Data Controller may be required to disclose Data at the request of Public Authorities.
Bovisio Masciago, 19/07/2022